Privacy Policy
Last Updated: March 2026
1. Introduction
True Path Travel, operated by Grace Built on Faith LLC ("Company," "we," "us," or "our"), is committed to protecting the privacy of our customers, website visitors, and users of our services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at truepath-travel.com (the "Site") or use our services.
By accessing our Site or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of our Site and services. We encourage you to read this policy carefully and contact us if you have any questions.
2. Information We Collect
We collect the following types of information to provide and improve our services:
Information You Provide Directly
- Contact Form Data: When you submit a contact form on our website, we collect your name, email address, phone number, and the content of your message.
- Purchase Information: When you purchase a VIP Travel Package, we collect your name, email address, phone number, billing address, and payment information (processed securely through our payment processor).
- Account Information: If you create an account, we collect your name, email address, and any other information you provide in your profile.
- Communications: When you contact us via email or phone, we may retain records of those communications for quality assurance and customer service purposes.
Information Collected Automatically
- Website Usage Data: We automatically collect information about how you interact with our Site, including pages visited, time spent on pages, referring URLs, and navigation patterns.
- Device Information: We collect information about the device you use to access our Site, including device type, operating system, browser type and version, and screen resolution.
- IP Address: Your Internet Protocol (IP) address is collected automatically when you visit our Site, which may indicate your approximate geographic location.
- Cookies & Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior. See Section 4 for details.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Respond to Inquiries: To reply to your contact form submissions, emails, and phone calls in a timely manner.
- Process Packages: To process VIP Travel Package purchases, manage reservations, and facilitate your travel experiences.
- Customer Support: To provide customer service, address issues, and assist with refund requests.
- Improve Our Services: To analyze usage patterns, identify areas for improvement, and enhance the overall user experience of our Site and services.
- Communications: To send you important updates about your package, reservation confirmations, webinar schedules, and other service-related communications.
- Marketing: With your consent, to send promotional emails about new destinations, special offers, or travel tips. You may opt out at any time.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Fraud Prevention: To detect and prevent fraudulent activity, unauthorized access, and other potentially illegal activities.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device when you visit our Site.
Types of Cookies We Use
- Essential Cookies: Required for the basic functionality of our Site, such as maintaining your session and enabling secure areas. These cannot be disabled without affecting Site functionality.
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting information about page views, traffic sources, and user behavior. This data is aggregated and anonymous.
- Functional Cookies: Remember your preferences and settings (such as language or region) to provide a more personalized experience.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements. We only use these with your explicit consent.
How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our Site. Here is how to manage cookies in common browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
5. Third-Party Services
We use the following third-party services in connection with our Site and operations:
- Formsubmit.co: We use Formsubmit.co to process contact form submissions. When you submit a form, your data is transmitted through their servers. Please review Formsubmit.co's privacy practices for more information.
- Analytics Services: We may use web analytics tools to collect and analyze website usage data. These services may use cookies and collect IP addresses and browsing information.
- Payment Processors: We use secure third-party payment processors to handle transactions. We do not store your full credit card number or payment details on our servers.
- Google Fonts: Our website loads fonts from Google Fonts, which may result in your IP address being transmitted to Google's servers.
We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with through our Site.
6. Data Sharing
True Path Travel values your privacy and is committed to responsible data handling:
- We do not sell your personal information. Under no circumstances do we sell, rent, or trade your personal data to third parties for their marketing purposes.
- Service Providers: We may share your information with trusted service providers who assist us in operating our Site, processing payments, fulfilling travel packages, and providing customer support. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Resort Partners: When you make a reservation, we share necessary booking information (name, travel dates, number of guests) with our partner resort properties to fulfill your reservation.
- Legal Requirements: We may disclose your information if required by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmitted through our Site.
- Restricted access to personal information on a need-to-know basis among our staff.
- Regular security assessments and updates to our systems and practices.
- Secure storage of data with access controls and monitoring.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request deletion of your personal data under certain circumstances (also known as the "right to be forgotten").
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at support@truepathtravel.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
9. Your Rights Under CCPA
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:
- Right to Know: You have the right to request that we disclose what personal information we collect, use, share, and sell about you. This includes the categories and specific pieces of personal information collected, the sources of collection, the business purposes, and the categories of third parties with whom we share your data.
- Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (such as legal obligations or completing a transaction).
- Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. As stated above, we do not sell your personal information, so this right is already honored by default.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing, quality of service, or access as a result of exercising your rights.
To exercise your CCPA rights, contact us at support@truepathtravel.com or call 754-272-8452. We will verify your identity before processing any request and respond within 45 days.
10. Children's Privacy
Our Site and services are not directed at children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our systems.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at support@truepathtravel.com so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page.
For material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you via email or through a prominent notice on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our Site and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
True Path Travel
Operated by Grace Built on Faith LLC
π Phone: 754-272-8452
βοΈ Email: support@truepathtravel.com
π Business Hours: Monday β Friday, 10:00 AM β 6:00 PM EST
